Financial & Profitability Analytics

Stop guessing if you are actually profitable — see exactly where margin is being lost

Revenue is vanity. Profit is sanity. Most retail brands know their top line but have no clear view of what is left after discounts, returns, refunds, COGS, and marketing costs. We show you your true profitability — down to the product, channel, and campaign level.

Financial & profitability dashboard
Gross margin %
38%
↑ 2pp vs last month
Net profit
$81K
↑ 14% vs last month
Refund impact
-$23K
↓ 8% vs last month
Contribution margin by channel
P&L summary
Gross revenue$284K
Returns & refunds-$23K
Net profit$81K
Margin by channel
Shopify42%
Amazon22%
Wholesale18%
Questions this answers

The profitability questions your data should already be answering

What is my true net profit — after every discount, return, and refund is accounted for?

Which sales channel is most profitable — not just highest revenue?

Are my promotions growing profit — or just growing revenue while destroying margin?

What is my contribution margin by product, category, and channel?

How much are returns and refunds actually costing my business each month?

Where is margin being lost — and which levers will have the biggest impact if I fix them?

Problems we solve

The profitability problems we fix

Revenue looks great — profit is a mystery

Many retail brands are growing top-line revenue impressively while margin quietly erodes. Without true P&L visibility you cannot tell if growth is actually profitable.

Discounts and promotions are not properly accounted for

Promotional revenue often looks healthy in Shopify reports — but those reports do not show you the true margin impact when discounts, higher return rates, and COGS are included.

Returns and refunds are invisible until month-end

Most brands see the cost of returns far too late. By the time refund costs hit, the decisions that caused them — overpromising, poor product photography, sizing issues — are long past fixing.

Channel profitability is guesswork

Amazon might drive strong revenue — but after fees, fulfilment, and returns, is it actually your most profitable channel? Without channel-level P&L you simply cannot know.

COGS are not properly tracked against revenue

Without accurate COGS tracking by product and channel, every margin calculation is an approximation — and those approximations compound into major decision-making errors over time.

No single source of truth for financial reporting

Finance data sits in Shopify, accounting software, spreadsheets, and bank statements — with no single reconciled view that everyone on the team can trust and act from.

KPIs included

What we track — in plain business language

Every metric is chosen to give you the clearest possible picture of where your money actually goes — and where it comes back from.

Gross margin %
Revenue minus cost of goods sold — tracked by product, category, and channel so you know where margin is healthy and where it is being squeezed.
Net profit after returns
Your true bottom line — revenue minus COGS, returns, refunds, and fulfilment costs. The number that tells you whether growth is actually creating value.
COGS
Cost of goods sold tracked accurately by product and channel — the foundation of every meaningful margin calculation across your entire business.
Contribution margin by channel
Revenue minus all variable costs per channel — so you can rank your sales channels by true profitability rather than just revenue volume.
Refund rate impact on profit
The true cost of your refund rate — not just the refund value itself, but the combined impact of lost revenue, return shipping, and reprocessing costs.
P&L visibility by channel & product
A clear profit and loss view broken down by every channel and product line — so strategic decisions about where to grow and where to cut are grounded in real numbers.
Example dashboard visuals

What your financial analytics dashboard looks like

Built and managed by our team — every visual is designed to give you the clearest possible picture of your true profitability.

P&L summary — March 2026
Gross revenue$284,000
Returns & refunds- $23,200
Net revenue$260,800
Cost of goods sold- $148,600
Gross profit$112,200
Marketing costs- $31,200
Net profit$81,000
Contribution margin by channel
Shopify
42%
Wholesale
26%
Amazon
22%
TikTok Shop
16%
Gross margin % — monthly trend
SepOctNovDecJanFebMar
Refund impact — by product
Total refunds issued$23,200
Return shipping cost$4,800
Reprocessing cost$1,200
Refund rate8.2%
Total refund impact$29,200
What you will gain

Profit clarity — so every business decision is grounded in reality

Here is what changes when you finally have complete visibility into your true profitability:

Your true net profit — visible every month, after every discount, return, and refund has been properly accounted for
A clear P&L view by channel and product — so you know exactly where your margin is healthy and where it is being destroyed
Full visibility into the true cost of returns — not just the refund value but every associated cost that hits your bottom line
Confidence that promotional decisions are margin-accretive — not just revenue-boosting at the cost of long-term profitability
A single reconciled source of truth for all financial reporting — trusted by your whole team and ready for investor or board review
Monthly financial insights report — plain-English commentary on what drove profit this month and where the biggest improvement levers are
Decisions you can make

From financial data to smarter business decisions

Identify and fix your biggest margin leaks

See exactly which products, channels, and promotions are destroying margin — and address the root causes rather than discovering them at year-end.

Make promotions genuinely profitable

Before launching your next promotion, model the true margin impact — including the typically higher return rate that follows discounting — to ensure it actually adds profit.

Prioritise your most profitable channels

Use channel-level contribution margin to guide investment decisions — and stop subsidising low-margin channels with revenue from your most profitable ones.

Reduce your true cost of returns

When you see the full cost of your return rate — including shipping, reprocessing, and lost revenue — the ROI of fixing the root causes becomes very clear very quickly.

Present credible financials to investors

Replace spreadsheet P&Ls with clean, consistent financial reporting that investors, advisors, and lenders can trust — and that you can update without manual reconciliation.

Set pricing that protects your margin

With accurate COGS and channel cost data, you can price products and set discount floors that ensure every sale contributes positively to your bottom line.

Who this is for

Built for retail businesses that need to understand their true profit

Shopify & DTC founders

Generating $1M+ in revenue and realising that growing top-line numbers without understanding true profit is a risk they can no longer afford to take

Fractional CFOs

Advising retail clients who need accurate, consolidated P&L reporting without building an expensive in-house finance and analytics team

Retail operators & investors

Managing multi-channel retail businesses or portfolios who need reliable profitability data to make confident capital allocation decisions

Ready to see your true profit — not just your revenue?

Book a free 30-minute strategy call. We will review your current financial visibility and show you exactly where your margin is being lost.

Often used alongside financial analytics

Services that work well together